Our Mission

The FCAA mission is to promote quality and professional delivery of financial counseling services. FCAA member agencies assist hundreds of thousands of consumers annually with financial counseling services of all kinds as well as debt management services. Find out more about joining the FCAA.


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FCAA 2018 Conference
April 25th- 27th 2018
Hotel Valencia Riverwalk
San Antonio, TX

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FCAA Training

FCAA Student Loan Counseling

FCAA’s comprehensive Student Loan Training Program provides financial counseling professionals with the tools needed to help borrowers understand and navigate the many complex federal student loan programs. The country’s total outstanding student loan debt has reached an all-time high, and while many programs exist to help alleviate the burden of student loans, there is a lack of understanding surrounding these programs, and as a result, student loan borrowers continue to struggle. 

Our program is broken down into 4 sections and we cover:

Our program is a combination of self study via our on-line course as well as interaction with an instructor. Each module is meant to be completed weekly with access to your instructor via email as needed throughout the course. The instructor will also have a weekly 1 hour call in session for review and group discussion. Each module has interactive quizzes and a final test is administered at the end of the course.

Scheduled start dates for classes will be as follows:

Unless otherwise noted, all classes will begin at 2 p.m. EST

  • January 8th, 16th, 22nd and 29th
  • April 9th, 16th, 23rd and 30th
  • July 23rd, 30th August 6th and 13th
  • October 8th, 15th, 22nd and 29th

Click here to register for the course.

CLE and CPE is available upon request.  The course has been approved by the following certifying organizations:

  • Association for Financial Counseling and Planning Education (AFCPE) - 20 CEU's, my.afcpe.org
  • Center for Financial Certifications - 14 CEU's (approval code 32)
  • National Association of Certified Credit Counselors - 20 CEU's (14 CEU's for the manual and 6 CEU's for the live portion)
  • Partnership for Financial Education - 9.5 CEU's
  • South Carolina 20 CEU's

Please contact Lori Pollack at lpollack@fcaa.org for more information.

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Approved Counselor Certification Course Providers

The organizations listed below provide professional certification for financial educators and counselors.  Click on each logo for more information. 


Association for Financial      Institute for Financial Literacy      Partnership for Financial Education
 Counseling & Planning


Financial Counseling Network/                                           Arbor Education
National Association of Certified Credit Counselors