Many people seek out credit counseling services because they need trustworthy financial advice from an expert who can truly help. Whether seeking credit card debt help or advice for budgeting, housing, student loans, bankruptcy, financial education or other needs, working with a Financial Counseling Association of America member credit counseling agency is an excellent choice.
When you are connected to credit counseling services, it is important to know what to expect. The following tips will help you prepare for your credit counseling session and give you an idea of what to expect.
What to know about credit counseling
Credit counseling involves meeting with a certified credit counselor to review your budget, help create a plan for repayment of your unsecured debts, and help you set financial goals.
FCAA member credit counselors can work with you where you are – whether you’ve spent hours gathering information or just a few minutes. They will not judge you or try to sell you something. FCAA member credit counselors will listen and help you in the best way possible.
“Non-profit credit counselors who are FCAA members provide initial counseling sessions at no cost, helping you organize your finances, construct a spending plan that’s in line with your needs, and, if appropriate, offer enrollment in a debt management plan,” said Martin Lynch, FCAA president and director of education for Cambridge Credit Counseling.
Your counseling session is confidential. Your counselor does not report to credit bureaus, so you can feel comfortable speaking freely about your situation. If you choose to enroll in a debt management program, your counselor will confirm your approval before sharing any information.
How to select a credit counseling agency
Selecting a credit counseling agency can be as easy as clicking here: Connect with a Credit Counselor. This short form will gather your information and connect you with an FCAA member licensed in your state.
The FCAA is made up of the nation’s leading nonprofit credit counseling agencies. Our members are vetted and held accountable to high standards. Our member agencies are:
- Non-profit credit counseling organizations (rather than for-profit debt settlement companies)
- Accredited, ensuring the agency offers credible services and meets association standards
- Trustworthy and unbiased when giving debt advice
- Charge minimal fees and never charge any fees upfront
Many other types of debt relief companies charge high fees and upfront charges. Furthermore, their solutions can negatively impact your credit score.
What to expect during your session
In your first credit counseling session, your counselor will discuss your financial goals and why you chose to reach out for credit counseling. They will review your financial situation with you, including your income, expenses, assets and debts. Every person’s finances have unique aspects, so learning about you and your specific situation is important.
You will leave your credit counseling session with a realistic household budget, practical tips on how to change your spending and control your credit usage, and clear options about how to lower and manage your debt.
Preparing for your credit counseling session
While you do not have to prepare for your credit counseling session, preparation will help you get the most out of the time. An easy way to prepare for your initial session is to use the FCAA’s handy budgeting calculator, the Debt Freedom Tool. This online tool asks questions that help outline some of the information you will share with your counselor. It also helps jog your memory about debts or expenses you may have forgotten.
Before your session, FCAA member credit counselors recommend gathering information about your finances. This information enables your counselor to understand your situation and help you develop a realistic action plan and budget.
We recommend gathering the following information:
- A list of your sources and amounts of income (paychecks, Social Security, child support, etc.)
- Recent bills, including monthly, quarterly and periodic bills, and any overdue bills (utilities, rent, cell phone bill, taxes or vacation spending)
- A list of your creditors and any other debts – student loans, personal loans, Buy Now Pay Later (BNPL) debt or other debts
- Other assets or liabilities (bank statements)
Pulling together all of your bills and debts can be a challenge (especially with the many changes to student loans), so don’t worry if you can’t find all of them. Your counselor can help by pulling a copy of your credit report. This “soft inquiry” shows a list of your creditors and has no negative impact on your credit score.
What you will get out of your session
With the information above, your counselor will help you analyze your income and expenses to create a realistic budget. They will also discuss ways to lower your expenses and reduce debt.
During your session, your counselor will present possible options to help with your situation. Certified credit counselors have a variety of resources available, including financial education. They can also provide referrals to other social service organizations.
Some of the options your counselor may recommend could include:
Get debt help through credit counseling
You may feel overwhelmed before your credit counseling session, but you will leave the session with a feeling of relief. You will now have a partner to walk you through the process of getting out of debt.
“Non-profit counselors look at the whole picture, which is why our results are much better for consumers than other debt resolution options,” said Lynch. “We look at the consumer’s credit report and budget and then build an action plan that incorporates the consumer’s income, expenses and goals.”
In 2004 alone, FCAA credit counseling agencies helped individuals pay back more than $800 million in debt. The FCAA and our members are here to help you overcome your debt and achieve your financial goals.
If you haven’t reached out to a credit counselor for help, contact a non-profit counselor today. We look forward to working with you!