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Join us in New Orleans for FCAA’s 2024 Annual Conference.

May 1-3, 2024

Royal Sonesta Hotel
300 Bourbon St, New Orleans, LA 70130
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This year’s event will cover topics that credit counseling agencies must have to be successful in a changing world. And as always, you’ll experience fantastic company and an enriching overall experience! We look forward to seeing you in New Orleans!

Click the button for hotel information and conference registration:

This Year’s Speaker Line-Up 

In addition to several meet-and-greet opportunities, we have exciting sessions planned. Hear from experts – from both inside and outside the financial counseling industry – on topics that define what consumers need from CCAs and how agencies are adapting. Sessions will include: 

New Eyes on an Old Industry
Manuel Salazar, CEO, Take Charge America
Loretta Roney, CEO, InCharge Debt Solutions
Moderated by Karen Albritton, Partner, ThincStrategy

Succession Planning
Karen Albritton, Partner, ThincStrategy

Credit Service Enforcements
Jonathan L. Pompan, Esq, Partner, Venable LLC

AI in Credit Counseling, the Future is Now
Agency Panel

Applying Behavioral Science to Improve Credit Counseling Outcomes
Lois Aryee, Principal Behavioral Designer, Ideas42
Ana Vic Gil, Senior Behavioral Designer, Ideas42
Yashna Gungadurdoss, Senior Behavioral Designer, Ideas42

Housing Counseling Updates:
Future of Credit Counseling: Where Do We Go From Here?
Russell Graves, Executive Director, Consumer Credit & Budget Counseling
New HUD Rule
Linda-Davis-Demas, VP Housing, BALANCE

Credit Counseling Agency Pain Points
Open Discussion

Legislative and New Product Updates
Marty Lynch, President, FCAA
Christopher Viale, President & CEO, Cambridge Credit Counseling
Michael Croxson, CEO, NFCC