Skip to content

Housing Counseling

Find a Credit Counselor

Service Request

Please fill in the following information to speak with an agency for help about your individual situation. Your initial conversation is FREE of charge.

Checkboxes *

FCAA member agencies can answer your housing questions 

Are you struggling to pay your rent or mortgage? Perhaps you’re weighing the pros and cons of purchasing a home. 

Maybe you already own a home and have concerns about your ability to make the monthly mortgage payment? Are you facing foreclosure and don’t know where to turn?

Are you 62 or over, own your home and want to learn more about reverse mortgages?

Whatever your question or situation, FCAA HUD-approved member agencies have deep expertise in housing counseling. They are ready to help with your housing-related financial concerns.


Pre-Purchase Homebuyer Education  

Whether you’re a first-time homebuyer or looking for a new place to call home, there is a lot to consider. 

  • How much do you know about the process? 
  • Do you have money for a down payment?  
  • Before you apply for a mortgage, do you need to consider borrowing more for improvements to the house? 
  • How’s your credit score? (Keep in mind your credit score plays an important role in a lender’s decision to extend credit to you. It is not just whether or not you’ll get the loan but also the interest rate on the mortgage.) 

It’s just as important to understand the initial steps to homeownership as well as how to perform ongoing maintenance to keep your home in excellent condition. 

Some initial steps to homeownership include shopping for a home, getting familiar with legal documents you need, and understanding mortgage options and how they work.

If you’re taking advantage of a homebuyer assistance program in your state, then pre-purchase homebuyer education will be mandatory. Find a helpful and trustworthy certified housing counselor through the FCAA. 

No matter the question, our housing counselors can guide you through the home-buying process.

Post-Purchase Counseling 

You’re loving your new home. What’s next? 

Make sure you stay on budget so you can maintain your home and perform needed repairs promptly. You also need to ensure the mortgage and taxes are paid on time. 

Creating a post-purchase budget with the help of your credit counselor will keep you on track with all your monthly payments and enable you to plan for potential home repairs and maintenance.

Reverse Mortgage Counseling 

A home equity conversion mortgage (HECM) is the only reverse mortgage insured by the federal government. 

A reverse mortgage enables individuals 62 years or older who have equity in their homes to withdraw a portion of the equity. This means owners have no more monthly mortgage payments, as the loan gets repaid when the homeowner dies or moves out. 

Property taxes must continue to be paid on the home as well as any homeowner association fees, if applicable. 

Reverse mortgage counseling is mandatory to receive this type of loan. FCAA member agencies can help.

Housing Assistance 

There are many programs available for homebuyer assistance on the state and local levels. Let a HUD-approved FCAA member agency work with you to help you find those much-needed resources.

Rental Counseling 

Rental counseling is helpful in many situations. It can help you prepare a realistic budget, understand your credit report, implement plans to improve your credit score and learn your rights and obligations as a renter. 

Rental counseling will also give you insights that could be used to resolve tenant/landlord disputes. 

If you are struggling to pay your rent, you may also be eligible for rental assistance. A HUD-approved credit counseling agency can explain your options. Call the FCAA to connect with a credit counselor.

Foreclosures, Delinquencies and Default Counseling

Foreclosure prevention, mortgage delinquency and default counseling are for people who are either in default on their mortgage payments or concerned about their ability to make their monthly payments. 

Because foreclosure is not always the best option, it is important to reach out to a foreclosure prevention counselor to review your budget, discuss your current financial circumstances and find the best solution for your financial situation.